Procurement Signal
Insurance certificate, NPI, compliance portfolio, and procurement support can all be reviewed before a facility evaluation conversation.
Facility Readiness
Compliance, Procurement, and Demonstration Readiness in One Place
This page is built for facility administrators, procurement teams, billing contacts, and care leadership who need to verify Luka Bear as a serious, compliant, and document-ready vendor.
NPI
1013844018
Eldercare Robotics LLC, Type 2 Organization
Phone
(413) 296-LUKA
Main public contact
Email
info@eldercarerobotics.net
Facility, family, and partner contact
Compliance
Portfolio v2.1
July 4, 2026 — on request
Enrollment Signal
Maryland and Pennsylvania Medicaid enrollments are submitted and pending. Virginia enrollment is confirmed. DC outreach is in progress.
Demonstration Path
Memory care, assisted living, PACE/LIFE, and senior-care organizations can request a facility demonstration directly from the portal. Facility demonstrations include the Caregiver Companion App with optional Facility Admin PIN — staff can review the remote reminder, engagement, and notification workflows during the evaluation period.
Functional AT Classification
Luka Bear is positioned as a non-medical assistive technology system for caregiver support, engagement, orientation, and structured reassurance. For facility, procurement, and payer review, Luka Bear should be understood as a functional AT deployment rather than a diagnostic, treatment, clinical monitoring, or emergency-response device.
What Luka Bear Supports
- Daily engagement, familiar media access, and structured activity support.
- Caregiver reassurance, redirection support, and routine reinforcement.
- Remote caregiver support functions via the included Caregiver Companion App: remotely delivered medication and appointment reminders, remote initiation of structured engagement activities, and caregiver notification workflows — each producing a documented activity record.
- Functional assistive technology review under state AT, waiver AT, and non-medical reimbursement pathways.
- Facility deployment discussions where procurement teams need a clear non-clinical technology category.
What Luka Bear Is Not
- Not a medical device, treatment, or diagnostic tool.
- Not an emergency response or life-support system.
- Not a direct EHR integration or clinical monitoring platform.
- Not presented as requiring FDA clearance for its current non-medical deployment model.
AT Supplier / Rehab Taxonomy
225CA2500X maps to Assistive Technology Supplier / Rehabilitation Counselor review logic for functional support deployments.
Relevant AT service references: T2028 and T2029.
CMS Functional AT Framework
Luka Bear can be framed against ADL, IADL, and health-related task support criteria when procurement, waiver, or MCO reviewers need a functional AT justification.
Use this framing for reminders, orientation, caregiver support, nighttime supervision support, and structured engagement.
Why this matters: Luka Bear's non-medical classification is consistent with state AT program review, Medicaid assistive technology requests, long-term care alternate plan discussions, MCO non-medical support review, and facility procurement workflows. Compliance Portfolio v2.1 adds Section 0 — “Intended Use & Functional Classification” — mapping Luka Bear's functional support set to CMS Assistive Technology benefit criteria, and cites AT Act of 2004 alignment for assistive technology framing.
Public Documents
Certificate of Insurance
General liability certificate for Eldercare Robotics LLC.
Next Insurance policy NXTPKVWC4C-00-GL | Effective May 16, 2026 through May 16, 2027 | $1M per occurrence | $2M aggregate.
W-9 — Eldercare Robotics LLC (2026)
Current IRS Form W-9 for accounts payable, purchasing, and vendor onboarding.
Use for procurement setup, purchase order workflows, and payment system onboarding.
NPI Confirmation — 1013844018, Type 2 Organization
NPI confirmation document for Eldercare Robotics LLC as a Type 2 Organization.
Useful for payer setup, procurement review, and facility billing verification.
WEB
Rental Agreement & Consent
Live customer agreement covering Monthly Rental, Own It pricing, privacy, and consent terms.
Opens the canonical agreement page hosted on eldercarerobotics.net so portal visitors always see the current language and working submission flow.
DOCX
Luka Bear Complete Manual — User & Caregiver Guide
Full voice, touch, reminders, games, support features, and caregiver workflow guide for Luka Bear.
Best for orientation, caregiver onboarding, and staff review before trial or home deployment.
WEB
Reimbursement Pathways Overview — 51 Pathways
Live public reference for all 51 reimbursement pathways and the 22 Easy-Pass routes.
Use the live page so pathway counts, state notes, and brief links stay current.
WEB
Public Aggregate Evidence Dashboard
De-identified public proof page for current home and facility deployments.
Use for facility billing, procurement, and partner conversations that need aggregate real-world signals.
Additional Procurement Support
- Compliance Portfolio v2.1 (July 4, 2026) — privacy and data handling, FDA non-medical intended-use self-declaration, component certifications, intended-use & functional classification, procurement readiness summary — contact info@eldercarerobotics.net
- Facility-specific quote — contact info@eldercarerobotics.net
- Vendor registration support packet — contact info@eldercarerobotics.net (typically provided within 1 business day)
For procurement packets, quote support, or vendor onboarding, email info@eldercarerobotics.net or call (413) 296-LUKA.
Medicaid Enrollment Snapshot
These entries are public verification signals only. The portal will describe statuses as submitted and pending until a state program formally approves enrollment.
Status as of October 18, 2026.
Wisconsin
Wisconsin Medicaid (ForwardHealth) — Adult Long-Term Care Waiver provider, Assistive Technology
Approved — Enrolled
ForwardHealth Provider ID: 100437073 (certification effective 09/06/2026)
Submitted / status note: Approval letter dated September 28, 2026. Provider type: Waiver Equipment & Accessibility Related Services; specialty: Assistive, Communication or Adaptive Aids; waiver service: Assistive Technology.
Follow-up: Participant-specific authorization through the participant's IRIS or Family Care plan team is required before any purchase; provider enrollment by itself does not establish payment.
Virginia
Virginia Medicaid (DMAS / Gainwell)
Enrolled — specialty update pending
Provider ID: 30018605100001 (effective 5/11/2026) | Base ID: 3001860510
Submitted / status note: Specialty 462 Assistive Technology and Specialty 662 Electronic Home Based Supports applications submitted 5/27/2026 — pending DMAS review.
Follow-up: Pending DMAS specialty 462/662 approval
Pennsylvania
PROMISe / CHC (Provider Type 25 — DME)
Submitted — Pending
ATN: 1101562683
Submitted / status note: May 16, 2026
Follow-up: Pending PA DHS review
Missouri
Brain Injury Waiver (DHSS) — provider participation
Submitted — Pending
Participation package and W-9 submitted October 5, 2026
Submitted / status note: Acknowledged by Missouri DHSS October 7, 2026.
Follow-up: State review pending; no participant authorization is assumed.
Maryland
Medicaid ePREP
Withdrawn — no applicable provider type
Applications withdrawn 06/27/2026
Submitted / status note: Maryland Medicaid confirmed in August 2026 that it has no provider type for technology manufacturers.
Follow-up: Participant-specific access (e.g., Community First Choice) may be arranged through an existing enrolled provider or support planner; a Luka demonstration unit has been available through the Maryland Technology Assistance Program (MDTAP) since July 2026.
District of Columbia
DC Medicaid / DHCF
Not Enrolled
Application closed for inactivity
Submitted / status note: No active application.
Follow-up: Will be re-filed only when a participant route is confirmed
Rita Mellon, RN
Healthcare Outreach Advisor
Supports senior-care, facility, and veteran-connected outreach for Luka Bear and helps facility contacts verify introductions through the portal.
Featured publicly on the Luka Team page at Eldercare Robotics and active in LeadingAge PA 2026 facility outreach.
LeadingAge PA 2026
Exhibited at LeadingAge PA 2026 (Booth 152, Hershey, Pennsylvania, May 11–13, 2026). Luka Bear was presented to senior-care and memory-care professionals as part of facility outreach and pilot expansion.
These photos are included to help facility contacts verify that the outreach and conference presence are real and current.
Why Facilities Use This Page
- Verify vendor identity, contact information, and procurement readiness.
- Confirm current Medicaid enrollment status without calling multiple agencies.
- Access public evidence and outreach materials before a demonstration discussion.
- Request a facility demonstration through one clear contact path.